USD 331 Kingman-Norwich

To resolve the issue of students defaulting to the old domain (usd331.org) when authorizing Google Drive, please follow these steps:

1. Verify Third-Party Cookies in Chrome:

   • Ensure that your Chrome browser is allowing third-party cookies:
     • Go to Chrome Settings > Advanced > Site Settings > Cookies and Site Data.
     • Verify that the option to block third-party cookies is disabled.

2. Remove Google Drive as a Registered Service in Canvas:

   • In Canvas, go to Account > Settings.
   • Under Registered Services, find Google Drive.
   • Hover over Google Drive and click the red “x” that appears.

3. Remove Google Drive LTI IAD-Prod as an Approved Integration:

   • In Canvas, go to Account > Settings.
   • Under Approved Integrations, find any integration named Google Drive LTI IAD-Prod.
   • Click the trash can icon to the right of the integration name.

4. Remove Google Drive LTI by Canvas as an App in Google Drive:

   • Open Google Drive > click the gear icon in the upper-right > Settings > Manage Apps.
   • Find the app named Google Drive LTI by Canvas (or just Canvas), click Options, and select Disconnect from Drive.

5. Remove Access from Google Account Security:

   • Open Google Drive > click the profile icon > Manage your Google Account.
   • Go to the Security tab > Manage third-party access.
   • Locate and remove access for “Canvas” and “Google Drive LTI by Canvas.”

6. Clear Canvas-Related Folders in Google Drive:

   • Navigate to the root Google Drive folder and delete or rename any folders named after Canvas or Canvas courses.

7. Log Out of All Accounts:

   • Log out of Canvas, Google Drive, and Google Chrome completely. If using a Chromebook, log out of the device.
   • Clear the cache and cookies by following this guide: Clear cache & cookies - Google Account Help.

8. Re-authorize Google Drive LTI in Canvas:

   • Navigate to an assignment that requires access to Google Drive or the Google Drive tool within Canvas.
   • Click Authorize and choose the correct Google account associated with knusd331.com.

Other Considerations:

• If you encounter a blank white screen, wait 24 hours and try authorizing again.
• If the issue persists, try authorizing in an Incognito or Private window, or on a different device.
• Chromebook users may need to turn off browser sync settings for better results.